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Hotline: 030/20 60 70 88 99
Premium: 030/20 60 70 88 44
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Box Office Mercedes-Benz Arena

There are a variety of possibilities to purchase tickets for sporting events, concerts and other entertainment events:

  • Using the link Events & Tickets on our website
  • At the box office directly at the arena (on the right side of the main entrance)



Due to the decree by the Berlin Senat department the box office is currently closed until further notice.

Our ticket and our Premium ticket hotline is currently available from 11 a.m. until 3 p.m.


Mercedes-Benz Arena (Mühlenstraße 12-30, 10243 Berlin) in Friedrichshain / Kreuzberg

     Opening hours (on event-free days)
     Monday to Friday: 9:00 to 18:00
     Saturday and Sunday: closed

When an event takes place at the Mercedes-Benz Arena on weekends, our box office will be open from 10 am until the starting time of the event.


Payment Methods:

  • Box Office: cash, debit card, credit cart
  • Ticket Hotline: credit card, direct debit (only with an International Bank Account Number/ IBAN and until 7 days before an event, afterwards credit card only)
  • Premium Hotline: credit card, invoice (payable within 2 weeks)
  • Premium e-mail order: credit card, invoice (payable within 2 weeks)