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Hotline: 030/20 60 70 88 99
Premium: 030/20 60 70 88 44
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Wheelchair Users

As a fully accessible arena, the Mercedes-Benz Arena offers wheelchair users and people with impaired mobility an ideal infrastructure to enjoy the events to their fullest extent.


In order to purchase tickets for wheelchair users, please contact our ticketing team (phone: +49 (0)30 / 20 6 070 88 99, or go to our box office located directly at the arena. 


Parking and Entrance

If you have a certificate of disability with the identification marker aG (exceptional impaired mobility), designated parking lots will be available for your accessibility. Please use parking deck "B" (access via Marianne-von-Rantzau-Straße). Visitors with a disability degree of 70% or more can use the parking deck for free, as well as vehicles that have the respective blue certificate. The fee for all other users is 8 EUR (ALBA BERLIN and Eisbären Berlin games) or 10 EUR (all other events). Please have your certificate of disability ready upon entering.

Wheelchair users enter the arena via the Premium entrance or the press entrance.

Seating and Toilets

130 superior seats have been allocated for wheelchair users and their companions on level 2, which are accessible by eight elevators. All levels contain toilet stalls designed for wheelchair use.

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