Information
Box Office Mercedes-Benz Arena
There are a variety of possibilities to purchase tickets for sporting events, concerts and other entertainment events:
- Using the link Events & Tickets on our website
- At the box office directly at the arena (on the right side of the main entrance)
Mercedes-Benz Arena (Mühlenstraße 12-30, 10243 Berlin) in Friedrichshain / Kreuzberg
Opening hours:*
Monday to Friday: 9:00 a.m. - 6:00 p.m.
Saturday and Sunday/Holidays: closed
*Premium Service at the box office is possible
When an event takes place at the Mercedes-Benz Arena on weekends, our box office will be open admission starts.
- By calling our ticket hotline: +49 (0) 30 / 20 60 70 88 99
Monday to Friday: 9:00 a.m. - 6:00 p.m.
- By e-mail: tickets@mercedes-benz-arena-berlin.de
- By calling our premium hotline: +49 (0) 30 / 20 60 70 88 44
Monday - Friday: 9:00 a.m. - 5:00 p.m.
Saturday and Sunday / Holidays: closed (except on event days)
- By e-mail: premium@mercedes-benz-arena-berlin.de
Payment Methods:
- Box Office: cash, debit card, credit cart
- Ticket Hotline: credit card, direct debit (only with an International Bank Account Number/ IBAN and until 7 days before an event, afterwards credit card only)
- Premium Hotline: credit card, invoice (payable within 2 weeks)
- Premium e-mail order: credit card, invoice (payable within 2 weeks)