Box Office Mercedes-Benz Arena

There are a variety of possibilities to purchase tickets for sporting events, concerts and other entertainment events:

• Using the link Events & Tickets on our website
   
• At the box office directly at the arena (on the right side of the main entrance)
  Mercedes-Benz Arena (Mühlenstraße 12-30, 10243 Berlin) in Friedrichshain / Kreuzberg
  Opening hours:*
  Monday to Friday: 9:00 a.m. - 6:00 p.m.
  Saturday and Sunday/Holidays: closed
  *Premium Service at the box office is possible
  When an event takes place at the Mercedes-Benz Arena on weekends, our box office will be open admission starts.
   
• By calling our ticket hotline: +49 (0) 30 / 20 60 70 88 99 
  Monday to Friday: 9:00 a.m. - 6:00 p.m.
   
• By e-mail: tickets@mercedes-benz-arena-berlin.de
   
• By calling our premium hotline: +49 (0) 30 / 20 60 70 88 44 
  Monday - Friday: 9:00 a.m. - 5:00 p.m.
  Saturday and Sunday / Holidays: closed (except on event days)
   
• By e-mail: premium@mercedes-benz-arena-berlin.de

Payment Methods:

• Box Office: cash, debit card, credit cart
• Ticket Hotline: credit card, direct debit (only with an International Bank Account Number/ IBAN and until 7 days before an event, afterwards credit card only)
• Premium Hotline: credit card, invoice (payable within 2 weeks)
• Premium e-mail order: credit card, invoice (payable within 2 weeks)