TWICE FAQs
TWICE live in Berlin
Doors:
18:00 hrs*
Start:
19:30 hrs*
*Times are subject to change.
Bag policy:
PLEASE NOTE THERE IS A STRICT BAG POLICY IN PLACE. No bags larger than DIN A4 (21,0 x 29,7 cm) will be allowed inside the venue. Leave any bags larger than this at the bag desposit BEFORE you enter the queue. If your bag is too big, you will be denied entry and lose your spot in the queue.
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ID
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You must be able to prove your age (i.e. your exact date of birth). Please bring your valid identity card or passport with you to the concert.
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Stage Set Up
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We do not know what the stage set up will look like. This decision is up to the promoter.
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Camping
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Camping in front of the Uber Arena is forbidden and will also be implemented by the security. Please do not arrive at the arena before the day of the concert. We are counting on your help to make the concert an enjoyable experience for everyone.
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Entry
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General Entry starts at 6 PM. More details regarding the schedule can be found in the Uber Platz App on the day of the concert.
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Food & Beverages
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It is not allowed to bring food or drinks.
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Fan Events
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Please be advised that fan events have to be allowed by the promoter. Please direct your questions to them.
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Photos and videos during the show
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No camera or audio/video equipment of any kind. Cellphones are allowed. During the VIP Soundcheck Experience it is not permitted to film or take pictures, not even with cellphones.
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Presents
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TWICE will not be able to receive presents. Please don't bring presents to the venue as we will not be able to pass them on.
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Age restrictions
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Children under 16 years have to be accompanied by a parental authority figure. This person needs a ticket in the same category as the child. Both the child as well as their companion need to present an ID. If the companion is not a parent a so-called "Elternzettel" will need to be signed. You can find more information here: https://www.mercedes-benz-arena-berlin.de/en/die-arena/age-restrictions/
16 and older: Teenagers aged 16 or older can attend the concert on their own.
Under 6: Children under 6 years are not permitted to attend the concert.
Link to the Elternzettel: https://www.livenation.de/artist-twice-1263683
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Kameras
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Cameras of every kind are strictly forbidden by the artist management.
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Light Sticks
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Light Sticks with a maximum of DIN A4 (21,0 x 29,7cm) are allowed.
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Merchandising
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There will be Pre-Merch starting at 12 noon on the day of the respective concert. The following payment types will be accepted: Credit card, EC-card, Apple Pay, Cash.
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Numbering
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There will be an official numbering on the day of the respective concerts.
The numbering starts at 8 AM on the day of the concert.
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Posters
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No posters or banners bigger than size A3.
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Powerbanks
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Powerbanks are allowed - max. size 10x10 cm and only one Powerbank per person. Please do not bring extra batteries.
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Reseller Platform/ Third-party ticket sales
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We do not recommend buying tickets from resellers. Viagogo, StubHub, Ebay and Ticketbande are NOT authorised sellers for this concert.
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Lockers
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Too large bags can be stored in a bag container for a fee of 5€. There are several cloakrooms in the arena where you can drop off your personal items. The fee is usually 3€ and under certain circumstances 4€.
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Bag policy
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PLEASE NOTE THERE IS A STRICT BAG POLICY IN PLACE. No bags larger than DIN A4 (21,0 x 29,7 cm) will be allowed inside the venue. Leave any bags larger than this at the bag deposit BEFORE you enter the queue. If your bag is too big, you will be denied entry and lose your spot in the queue.
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VIP Einlass
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Please note that VIP ticket holders, who arrive after 5 PM, will not be allowed inside the venue for the Soundcheck experience. Make sure to arrive on time to be able to use all perks your ticket includes.
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VIP Standing
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Soundcheck VIP packages include tickets for the Golden Circle. The Golden Circle will not be exclusively available for VIP customers. However, VIP customers get early entrance to the Golden Circle area.