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Hotline: 030/20 60 70 88 99
Premium: 030/20 60 70 88 44
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Box Office Mercedes-Benz Arena

There are a variety of possibilities to purchase tickets for sporting events, concerts and other entertainment events:

  • Using the link Events & Tickets on our website
  • At the box office directly at the arena (on the right side of the main entrance)

Mercedes-Benz Arena (Mühlenstraße 12-30, 10243 Berlin) in Friedrichshain / Kreuzberg

Current opening hours
Monday, Tuesday & Thursday 11:00 a.m. - 3:00 p.m.

*Premium Service at the box office is possible


When an event takes place at the Mercedes-Benz Arena on weekends, our box office will be open from 10 am until the starting time of the event.


Payment Methods:

  • Box Office: cash, debit card, credit cart
  • Ticket Hotline: credit card, direct debit (only with an International Bank Account Number/ IBAN and until 7 days before an event, afterwards credit card only)
  • Premium Hotline: credit card, invoice (payable within 2 weeks)
  • Premium e-mail order: credit card, invoice (payable within 2 weeks)